Simple pricing. Real results.
Start free. Upgrade when the data proves it's worth it.
Start here
Free
$0
Forever · No credit card
✓eNPS survey tool — unlimited responses
✓Post-event pulse surveys
✓Up to 3 events tracked
✓Basic dashboard with NPS score
✓Event planning template (1 event)
✓Up to 2 team members
🔒Full analytics history
🔒Predictive recommendations
🔒NPS benchmarking
Most popular
Premium
From $2,990
per year · no credit card to start
✓Everything in Free
✓Unlimited events tracked
✓Full analytics history and trends
✓Predictive recommendations
✓Event planning — unlimited, pre-populated
✓NPS benchmarking vs. industry peers
✓Stay intent tracking
✓Unlimited team members
No credit card required
Premium pricing by company size
| Size | Employees | Annual | |
|---|---|---|---|
| Small | 11–50 | $2,990/yr | Start trial |
| Medium | 51–200 | $7,990/yr | Start trial |
| Mid-marketBest value | 201–500 | $19,990/yr | Start trial |
At 250 employees and $95K avg salary, one NPS point gained saves $59K in avoided rehiring costs. Mid-market Premium costs $1,999/month. A single NPS point improvement pays for 29 months of Lattice.